Welcome to bhaktibaazar.com (“Platform”), operated by Sacred Edge Pvt. Ltd. (“Bhaktibaazar”, “we”, “us”, “our”). By accessing or using this Platform, you agree to these Terms of Use (“Terms”). If you do not agree, do not use the Platform.
1. Electronic Record & Communications
These Terms constitute an electronic record under applicable law. No physical or digital signature is required.
By using the Platform or communicating with us electronically, you consent to receive communications electronically, including agreements, notices, and disclosures. Such communications satisfy legal requirements.
2. Privacy & Data Collection
When you access or use the Platform, we collect personal information such as name, contact details, transaction data, and usage information.
We process this data for account management, order fulfillment, customer support, fraud prevention, and legal compliance.
For full details, refer to our Privacy Policy [link].
3. Eligibility
You must be at least 18 years old and capable of entering a legally binding contract under Indian law.
If you access the Platform on behalf of an entity, you confirm you have authority to bind that entity.
4. User Account
You may be required to create an account to place orders or access features.
You agree to:
- Provide accurate and complete information
- Maintain confidentiality of login credentials
- Accept responsibility for all activities under your account
We may suspend or terminate accounts for false information, suspicious activity, or violation of these Terms.
5. Platform Role
Bhaktibaazar operates as an intermediary marketplace connecting buyers and sellers.
We do not manufacture, store, or directly control products listed by sellers unless explicitly stated.
All commercial terms including pricing, product details, shipping, and warranties are determined by sellers.
6. Product Listings & Information
Product descriptions, images, pricing, and availability are provided by sellers.
We do not guarantee accuracy, completeness, or reliability of listings.
Display variations may occur due to device settings.
7. Orders, Payments & Pricing
Orders are confirmed only after successful payment authorization.
We reserve the right to cancel or refuse orders due to pricing errors, suspected fraud, or unavailability.
Payments are processed through third-party payment gateways. You agree to their terms.
Applicable taxes including GST are charged as per law.
8. Shipping & Delivery
Delivery timelines are indicative and may vary due to logistics constraints or external factors.
Ownership and risk pass to you upon delivery confirmation.
We are not liable for delays caused by third-party logistics providers.
9. Returns, Refunds & Cancellations
Return and refund policies depend on product category and seller terms.
Refunds are processed after verification of returned items.
Certain products may not be eligible for return including customized items and religious offerings.
10. User Conduct Rules
By using the Platform, you agree not to:
- Violate any applicable law
- Post false, misleading, or harmful content
- Upload viruses or malicious code
- Impersonate any person or entity
- Interfere with Platform operations or security
We may remove content or suspend access for violations.
11. Intellectual Property
All Platform content including text, images, design, software, and trademarks are owned by Sacred Edge Pvt. Ltd. or its licensors.
Unauthorized use including copying, reproduction, or distribution is prohibited.
12. Trademarks
“Bhaktibaazar” and associated logos are trademarks of Sacred Edge Pvt. Ltd.
Unauthorized use is prohibited.
12. Trademarks
The Platform may contain links to third-party websites or services including payment gateways and logistics providers.
We do not control or endorse these services and are not responsible for their performance or content.
14. Technology & Security
We implement reasonable technical safeguards including authentication systems, encrypted APIs, and secure databases to protect user data and transactions
Despite these measures, no system is completely secure. You use the Platform at your own risk.
15. Disclaimer of Warranties
The Platform is provided on an “as-is” and “as-available” basis.
We do not guarantee uninterrupted access, error-free operation, or accuracy of content.
We disclaim all warranties to the extent permitted by law.
16. Limitation of Liability
Bhaktibaazar is not liable for:
- Seller actions or product defects
- Indirect or consequential damages
- Loss of data, profit, or business
Total liability is limited to the amount paid for the relevant transaction.
17. Indemnification
You agree to indemnify and hold harmless Bhaktibaazar and its affiliates from any claims, losses, or expenses arising from:
- Your use or misuse of the Platform
- Violation of these Terms
- Infringement of third-party rights
18. Termination
We may suspend or terminate access without prior notice for violations, legal requirements, or security concerns.
19. Compliance with Law
You agree to comply with all applicable laws including:
- Information Technology Act, 2000
- Consumer Protection Act, 2019
- Applicable tax and GST regulations
20. Force Majeure
We are not liable for failure or delay due to events beyond reasonable control including natural disasters, cyber incidents, or government actions.
21. Modifications to Terms
We may update these Terms at any time. Updated Terms will be posted on this page. Continued use of the Platform implies acceptance.
22. Governing Law & Jurisdiction
These Terms are governed by Indian law.
Courts in Jammu & Kashmir shall have exclusive jurisdiction.
23. Contact Us
Sacred Edge Pvt. Ltd.
Canal Road, Jammu, J&K, India
Email: support@bhaktibaazar.com